IPstudio Introduction
IPstudio™ is the complete solution for recording and storing important phone calls in a unified communications environment. Low or high volume, automatic or on-demand, in the office or on the road, IPstudio manages the process with ease and simplicity.
Use IPstudio to record a few select calls or hundreds of calls. Record calls automatically based on the time of day, a designated group of phones, by extension or even when a specific phone number is dialed.
Touch an icon on an IP phone, and record calls— back to the beginning of the call—as needed. Important client calls. Medical reviews. Legal discussions. Threatening calls. Conference calls. Capture each call in its entirety, no matter when during the call the record function is initiated.
With IPstudio, call recording can be done from an IP phone or an iPhone, all supported by seamless data storage and retrieval.
From small businesses or individual departments to large enterprise corporations, companies of all sizes have identified call recording as an important business need. . . IPstudio is the essential tool to address this need.
What Can IPstudio Do for You?

A fund investor is listening to a quarterly earnings call when he is asked to join an important meeting. With the touch of an icon on his IP phone, the investor records the earning call, back to the beginning, so he can listen to it in its entirety later in the day.
A large corporation with over 2,000 employees automatically records every 911 call made from one of their IP phones.
A sales manager working from home initiates a weekly sales conference call from her iPhone , records that call with the touch of an icon on the phone, and then sends the recorded call to her supervisor, who is traveling and not available for the call.
A university opens a peer advisor department staffed with senior and graduate psychology students. Phone lines are open each evening between 6pm –midnight, and all incoming calls are automatically recorded, and stored, during this time period.
A small insurance office uses on-demand call recording for all phone discussions in which policy or rate changes are approved by a customer, as this allows them to document the conversation in the event of a future billing dispute.
IPstudio Capabilities
The following provides information about the embedded capabilities of IPstudio.
Book Mark
Allow authenticated users to add text notes to a selected time of a recorded voice session file via the IPstudio master server web interface. The authenticated user can create recording segments of the same voice session with multiple text notes. The timer clock is available to show updated time, as well as the call-progress.
Call Marker
During a call, users can access an IPstudio XML service on the Cisco IP Phone to mark or tag the call with dynamic or a pre-canned text message.
Expanded Call Filters
Dynamically filter recorded calls based on area codes, schedules, or other characteristics to simplify management and reduce storage requirements.
Forced Recording
A user may force a recording before or during a phone call. The user must authenticate first, and then initiate the recording of the call. This can occur whether or not recording is enabled for that Cisco IP Phone. This is done on a call-by-call basis.
IP Phone Accessibility
Recorded voice session files will be available for playback using the IPstudio XML services on the Cisco IP Phone based on authorization level and search criteria.
Line Filter
Line Filter allows administrators to enter a line (directory) number so that any calls to or from the entered line (directory) number will NOT be recorded.
On Demand Recording
On Demand Recording enables the user to turn on the recording capability for their Cisco IP Phone. In order to stop calls from being recorded, the user must disable the recording capability from their Cisco IP Phone.
Scheduled Recording Groups
Set up a recording group to record all calls within the scheduled time frame.
Selective Recordings
Administrators are able to configure groups of Cisco IP Phones for always on recording. For example, city-based sales teams, departments, project teams and more.
Situation Replay
Administrators are able to configure groups of Cisco IP Phones for always on recording. For example, city-based sales teams, departments, project teams and more.
Total Recall
Total Recall is triggered using the IPstudio XML services on the Cisco IP Phone during the call. The entire call can be recorded, regardless of when Total Recall is initiated.
Web Player Download
The web interface allows for playback, as well as the downloading of recorded calls.


