IPstudio Capabilities
The following provides information about the embedded capabilities of IPstudio.
Book Mark
Allow authenticated users to add text notes to a selected time of a recorded voice session file via the IPstudio master server web interface. The authenticated user can create recording segments of the same voice session with multiple text notes. The timer clock is available to show updated time, as well as the call-progress.
Call Marker
During a call, users can access an IPstudio XML service on the Cisco IP Phone to mark or tag the call with dynamic or a pre-canned text message.
Expanded Call Filters
Dynamically filter recorded calls based on area codes, schedules, or other characteristics to simplify management and reduce storage requirements.
Forced Recording
A user may force a recording before or during a phone call. The user must authenticate first, and then initiate the recording of the call. This can occur whether or not recording is enabled for that Cisco IP Phone. This is done on a call-by-call basis.
IP Phone Accessibility
Recorded voice session files will be available for playback using the IPstudio XML services on the Cisco IP Phone based on authorization level and search criteria.
Line Filter
Line Filter allows administrators to enter a line (directory) number so that any calls to or from the entered line (directory) number will NOT be recorded.
On Demand Recording
On Demand Recording enables the user to turn on the recording capability for their Cisco IP Phone. In order to stop calls from being recorded, the user must disable the recording capability from their Cisco IP Phone.
Scheduled Recording Groups
Set up a recording group to record all calls within the scheduled time frame.
Selective Recordings
Administrators are able to configure groups of Cisco IP Phones for always on recording. For example, city-based sales teams, departments, project teams and more.
Situation Replay
Administrators are able to configure groups of Cisco IP Phones for always on recording. For example, city-based sales teams, departments, project teams and more.
Total Recall
Total Recall is triggered using the IPstudio XML services on the Cisco IP Phone during the call. The entire call can be recorded, regardless of when Total Recall is initiated.
Web Player Download
The web interface allows for playback, as well as the downloading of recorded calls.
