Solutions | Education
An urban college campus has multiple, expansive parking lots. In an effort to improve campus safety, the college would like to add analog emergency phone boxes on the existing light poles for students, staff, and faculty when assistance is needed. However, if the college adds video surveillance as well, they can receive Homeland Security funds to fund the project. The challenge for the college is finding a simplified solution that integrates the ability to identify the analog phone being used to report the emergency, and viewing images from the nearest video camera with the particular phone in its view angle.
Solving this challenge will benefit the college in the following ways:
- By meeting Homeland Security funding requirements, significant funding for the college can be used for not only its parking lot safety initiative, but for other areas where student populations are more concentrated
- The college safety and security office will dispatch its officers quicker and more efficiently to the location of the emergency, allowing fewer officers to be on patrol reducing costs.
- A safer campus could drive enrollment at the college, leading to higher revenue and a greater share of potential students when competing with other urban colleges
- In creating a sound solution based on latest technology, the college takes a leadership role within the state, helping to elevate its status and lead to further funding and testing of new technologies in the future
Solution
The focus of this solution is provide a web-based video surveillance application for easy access to outside campus locations
- A student or staff/faculty member opens an analog phone box, and lifts the handset, automatically connecting it to the college’s safety and security dispatch office
- The dispatch agent receives notification of which analog phone has been opened and/or taken off-hook
- An option is provided to the dispatch agent’s IP phone to view the still image from the camera with the analog phone in its view angle
- Upon identifying the location of the emergency and nearest camera, the dispatch agent can access a web based video surveillance application that allows easy access to all its cameras for immediate, real time video of the surrounding area
- Upon assessing the emergency, the dispatch agent has several options available to dispatch the correct personnel to the location
- From an easy three step, web based interface, broadcast the information over two way radio to patrol officers
- From an easy three step, web based interface, broadcast the information as text to mobile devices to patrol officers
- From the IP phone, initiate on-demand conference calling reaching out to those responsible for safety in the parking lots
- From an administrative, web based interface or from any phone, initiate a dial out to the proper personnel allowing them to acknowledge receipt of the alert
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