Solutions | Education

Tracking Time Through IP Phones

A university needs a time clock solution for its maintenance department which allows employees to clock in when they get to a particular building, and then clock out when they leave.  This will allow the department to track time per job/project and then bill the appropriate department for work completed. The university has 750 IP phones and would like a solution that will utilize these phones and their existing IP telephony environment.

Solving this challenge will benefit the University in the following ways:

• The university will be able to track where maintenance dollars are spent and which departments need more maintenance services, thereby allowing them to better budget these expenses going forward.
• The maintenance department will be able to improve staffing efficiencies by assessing where on campus maintenance is required and when the department seems busier or slower.
• With maintenance in their individual budgets, each department can plan ahead for necessary repairs or improvements.
• Accountability and time management among maintenance employees will increase as their time spent on specific tasks will be evaluated and assessed for performance standards.
• By clocking in at a particular location, maintenance employees can be easily located and re-routed as needed to emergency situations near their current location.

Solution

The focus of this solution is to provide a flexible and trackable timecard process that can be accessed from multiple locations.

• Each IP phone on campus will require the i.Timecard service, allowing an employee to login with a username and password/PIN.
• Once logged in, the employee can clock in or out of that IP phone. Job codes can be entered to allow the maintenance department to track which activities are completed.
• Location information provided by the IPsession Device Location Enforcer allows the department to view the exact location of the employee.
• Location information is exported by the IPsession administrator and sent to accounting for payroll and departmental billing purposes.

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