Solutions | General Business

Mobility of Personal Directory

The sales team for a national sporting goods supplier spend a good portion of their time traveling, often spending many days each month working at one of the company’s branch offices.  The company would like to cut down on the amount of cell phone minutes used by each sales manager and encourages the team to use the branch office phones instead of their cell phones. Since the sales managers maintain all their contacts on their cell phones, the company is looking for a way to store and access those contact lists through their IP phones.

Solving this challenge will benefit the company in the following ways:

• Employees that travel between offices and regions will find the same directory applications and interfaces on any IP phone in any office, improving productivity.
• Enterprise-based directory applications leads to fewer disparate UC solutions and less IT resources to maintain them.
• By providing enterprise directory applications that employees use for business communications, the company can better monitor employee activity and communications, ensuring they meet company regulations.
• If employees utilize the company’s enterprise for all communications, the company can provide the best technologies to its employees, standardizing across multiple offices and regions.

Solution

The focus of this solution is to a way for employees to access their mobile phone contacts from the Cisco IP Phone.

• An employee selects an icon from the screen of their IP phone providing them access to a Personal Directory application
• Via the screen of their IP phone, the employee has the ability to create their own contact groups containing corporate, business related, or personal contacts similar to mobile phone applications
• The employee can quickly type out a first or last name, or portions of a name from their IP phone screen by utilizing a QWERTY keyboard, From the Personal Directory application, the employee can easily initiate calls by the touch of a button
• By logging into any IP phone, the user can find their Personal Directory delivered and available to that IP phone

• < Prev
• Next >